Privacy Statement - General Data Protection Regulation

This Privacy Statement sets out how Ringback Limited uses and protects your privacy regarding your interaction with ourselves. Being committed to protecting and respecting your privacy and having responsibility as a “data controller” under applicable data protection legislation.

This Privacy statement sets out the basis on which any personal data is collected or provided and processed by Ringback Limited. Please read the following carefully to understand our views and practices regarding personal data and how it is treated.

When visiting www.ringbackuk.com you are accepting and consenting to the practices described in this policy. If you have any queries about this Policy or how we use your personal information, please contact us using the details at ‘Contact’

If information is provided by which you can be identified, then it will only be used in accordance with this privacy statement.

 

What information do we collect?

Personal information may be obtained when using our website, enquire about products and services, registering with us, send or receive an email, ask a question or otherwise provide us with personal information.

The following are examples on the type of information collected

  • Name and job title
  • Company Name
  • Contact information including email address, phone number and website
  • Demographic information such as postcode, preferences and interests
  • Social Media
  • Other information relevant to customer surveys and/or offers 

Why such information is collected?

  • We use such information to improve our products and services.
  • We may periodically send promotional emails about products, special offers, quotes or other information which we think you may find interesting including third party events, products and services using the email address which you have provided. 

Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information.

Using cookies 

A cookie is a small file which asks permission to be placed on your computer’s hard drive, after your agreement. These cookies are perfectly harmless and will have no effect on your system performance, integrity or security. The cookie helps analyses web traffic and allows web applications to respond to you as an individual, improve the quality of our website, or links to emails, or information you have submitted in online web forms.

Ringback Limited will never share this information with any third party.

Links to other websites 

Our website may contain links to other websites that may be of interest. When using these links, having no control over these websites we are unable to provide the protection and privacy of any information which you provide and is not governed by this privacy statement.
(You should look at the privacy statement applicable to that website).

Your personal information  

We will not sell, distribute or lease your personal information. We may use your personal information to send you promotional information about third parties which we think you may find interesting with your agreement.

Information period   

Information is held for no longer than necessary, as set out in our Data Retention Policy.
We will retain your information for any period required by law, for example for compliance with HMRC requirements. Where we are not under a legal obligation to retain your information, determining what is necessary by reference to the lawful basis for processing set out above and our legitimate interests.

You may request details of personal information which we hold about you under the Data Protection Act 1998.

If you believe that any information we are holding on you is incorrect, incomplete,
you require deleting, or require knowing how long your information will be kept. Please email us and we will promptly correct or delete any information found to require changing.

Nominated Data Protection Officer    

A named Data Protection Officer (DPO) is Miro Oundjian (Managing Director), who is responsible for our data protection compliance and has the knowledge, support and authority to do so effectively in an event of an investigation into a complaint.